In 2010, the Government of the Northwest Territories (GNWT) initiated a pilot project establishing Single Window Service Centres. Each office is staffed with a Government Service Officer, many of which, who speak an Aboriginal language and provide assistance to residents in small communities in accessing GNWT and Government of Canada programs and services.

In 2014, the Single Window Service Centre model was recognized for its innovative management and received the bronze medal for the Institute of Public Administration /Deloitte Public Sector Leadership Award. This model is unique to the Northwest Territories with its success being rooted in respecting the traditional and cultural needs of residents. Since the program was launched in 2010 it has grown across the Northwest Territories from 8 to 21 single window service centres.

Hours of Operation

Mon – Tues – Wed – Fri – 1:00pm – 5:00pm
Thursday afternoons – Elders Home Visits

Government Service Officers (GSOs)

For information on GNWT and Government of Canada programs and services, please contact your local Government Service Officer (below) for assistance:

Download mailing addresses for all Government Service Officers.