Single Window Service Centers

Access to government programs and services through Single Window Service Centres

In 2010, the Government of the Northwest Territories (GNWT) initiated a pilot project establishing Single Window Service Centres. Each office is staffed with a Government Service Officer, many of which, who speak an Aboriginal language and provide assistance to residents in small communities in accessing GNWT and Government of Canada programs and services.

In 2014, the Single Window Service Centre model was recognized for its innovative management and received the bronze medal for the Institute of Public Administration /Deloitte Public Sector Leadership Award. This model is unique to the Northwest Territories with its success being rooted in respecting the traditional and cultural needs of residents. Since the program was launched in 2010 it has grown across the Northwest Territories from 8 to 20 single window service centres.

Hours of Operation

Mon – Tues – Wed – Fri – 1:00pm – 5:00pm
Thursday afternoons – Elders Home Visits

Government Service Officers (GSOs)

For information on GNWT and Government of Canada programs and services, please contact your local Government Service Officer (below) for assistance:

Aklavik Shandel McLeod (867) 978-2285
Behchoko Shannon Mackenzie (867) 392-6046
Colville Lake Ann Kochon-Orlias (867) 709-2047
Deline Irene Kodakin (867) 589-4910
Fort Providence Berna Landry (867) 699-3149
Fort Good Hope Celine Proctor (867) 598-2179
Fort Liard Julie Capot Blanc (867) 770-2277
Fort McPherson Diane Koe (867) 952-2060
Fort Resolution Eddy McKay (867) 394-3017
Gameti Tina Apples-Gon (867) 997-3106
Hay River Reserve Dorothy Buckley (867) 874-6306
Jean Marie River Connie Villeneuve (867) 809-2077
Lutsel k’e Doris Catholique (867) 370-3386
Nahanni Butte Priscilla Betsaka (867) 602-2046
Paulatuk Albert Ruben Sr. (867) 580-3068
Sachs Harbour Chelsey Elanik (867) 690-3812
Tsiigehtchic Maureen Cardinal-Clark (867) 953-3726
Tuktoyaktuk Patricia Voudrach (867) 977-2097
Tulita Lee-Ann McPherson (867) 588-3002
Ulukhaktok (Holman) Adele Alonak (867) 396-3084
Wekweeti Carol Arrowmaker (867) 713-2600
Whati Mary Ann Jeremick’ca (867) 573-3256