In 2010, the Government of the Northwest Territories (GNWT) initiated a pilot project establishing Single Window Service Centres. Each office is staffed with a Government Service Officer, many of which, who speak an Aboriginal language and provide assistance to residents in small communities in accessing GNWT and Government of Canada programs and services.
In 2014, the Single Window Service Centre model was recognized for its innovative management and received the bronze medal for the Institute of Public Administration /Deloitte Public Sector Leadership Award. This model is unique to the Northwest Territories with its success being rooted in respecting the traditional and cultural needs of residents. Since the program was launched in 2010 it has grown across the Northwest Territories from 8 to 20 single window service centres.
Hours of Operation
Due to the COVID-19 pandemic, please call your local Government Service Officer to book an appointment before visiting the office.
Mon – Tues – Wed – Fri – 1:00pm – 5:00pm
Thursday afternoons – Elders Home Visits
Government Service Officers (GSOs)
For information on GNWT and Government of Canada programs and services, please contact your local Government Service Officer (below) for assistance:
Download mailing addresses for all Government Service Officers (last updated August 2020).
|Community||Government Service Officer||Phone|
|Aklavik||Shandel McLeod||(867) 978-2285|
|Behchokǫ̀||Shannon Mackenzie||(867) 392-6046|
|Colville Lake||Ann Kochon-Orlias||(867) 709-2047|
|Délı̨nę||Irene Kodakin||(867) 589-4910|
|Fort Providence||Britney Nadli||(867) 699-3149|
|Fort Good Hope||Celine Proctor||(867) 598-2179|
|Fort Liard||Julie Capot Blanc||(867) 770-2277|
|Fort McPherson||Maryrose Tetlichi||(867) 952-2060|
|Fort Resolution||Eddy McKay||(867) 394-3017|
|Gamètı̀||Tina Apples-Gon||(867) 997-3106|
|Jean Marie River||Connie Villeneuve||(867) 809-2077|
|Kátł’odeeche First Nation||Sharon Pekok||(867) 874-6306|
|Łutselk’e||Doris Catholique||(867) 370-3386|
|Nahanni Butte||Priscilla Betsaka||(867) 602-2046|
|Paulatuk||Albert Ruben Sr.||(867) 580-3068|
|Sachs Harbour||Chelsey Elanik||(867) 690-3812|
|Tsiigehtchic||Maureen Cardinal-Clark||(867) 953-3726|
|Tuktoyaktuk||Patricia Voudrach||(867) 977-2097|
|Tulita||Lee-Ann McPherson||(867) 588-3002|
|Ulukhaktok (Holman)||Susan Kaodloak||(867) 396-3084|
|Wekweètı̀||Carol Arrowmaker||(867) 713-2600|
|Whatı̀||Mary Ann Jeremick’ca||(867) 573-3256|