Most GNWT offices will close during the holidays beginning on December 23, 2020 and will reopen for services on January 4, 2021.
In an emergency, call 9-1-1.
Call 9-1-1 when:
- a crime is happening - you need the RCMP or police
- you see a dangerous fire
- you or someone else needs urgent medical help
In this section
- COVID Secretariat
- Education, Culture and Employment
- Environment and Natural Resources
- Department of Executive and Indigenous Affairs
- Department of Finance
- Health and Social Services
- Infrastructure
- Lands
- Municipal and Community Affairs
- Northwest Territories Housing Corporation
- Northwest Territories Health and Social Services Authority
- Prince of Wales Northern Heritage Centre
- Workers' Safety and Compensation Commission of the Northwest Territories and Nunavut
COVID Secretariat
General information on COVID-19, staffed 7 days a week from 8 am to 8 pm, call 8-1-1 or call 1-833-378-8297 if outside the NWT, email protectnwt@gov.nt.ca
Education, Culture and Employment
Emergency Income Assistance and Senior Home Heating Subsidy
1-866-973-7252
Services TNO
Services TNO will be closed from Wednesday, Dec 23 and will reopen January 4, 2021.
Environment and Natural Resources
24-Hour Spill Report Line
(867) 920-8130
Report a Poacher Line
(866) 762-2437
Wildlife Emergencies
Inuvik Region: (867) 678-0289
Deh Cho Region: (867) 695-7433
North Slave Region: (867) 873-7181
Sahtu Region: (867) 587-2422
South Slave Region: (867) 872-0400
Department of Executive and Indigenous Affairs
Government Service Offi cers operati ng Single Window Service Centres will be closed from December 23 to January 3.
Department of Finance
Procurement Shared Services
All tender desk locations will be closed from December 23 to January 3. During this time, emails and phone calls will not be returned, including for matters related to active procurements.
Health and Social Services
Kids Help Phone: Text 686868 or call 1-800-668-6868
NWT Help Line: 1-800-661-0844
Health Canada First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
Mental Wellness and Addictions Recovery Supports
Reporting Suspected Child Maltreatment and Neglect
Infrastructure
Beaufort Delta Regional Office: (867) 678-0790
Dehcho Regional Office: (867) 695-6364
North Slave Regional Office: (867) 873-7650. After hours, call (867) 920-2359
Sahtu Regional Office: (867) 446-0576
South Slave Regional Office: (867) 874-5009
Driver and Vehicle Services
Customer support for online driver and motor vehicle services will not be available from December 23 to January 3. Hours for in-person services will vary depending on the community. Visit www.inf.gov.nt.ca/DMVoffices for more information.
Lands
Beaufort Delta: (867) 678-0856 or (867) 678-0056
Dehcho: (867) 695-1528 or (867) 695-1972
North Slave: (867) 444-0470 or (867) 446-0769
Sahtu: (867) 587-6730
South Slave: (867) 872-8056
Municipal and Community Affairs
Business and lottery licensing services will be unavailable between December 21 - January 1. During this time, emails and phone calls will not be returned. Should you require a business or lottery license during this period, please ensure that an application is made ahead of December 23.
Northwest Territories Housing Corporation
Beaufort Delta District Office: (867) 678-5728
Nahendeh District Office: (867) 685-6771
North Slave District Office: (867) 446-2213
Sahtu District Office: (867) 446-0642
South Slave District Office: (867) 876-0481
Northwest Territories Health and Social Services Authority
For clinic availability through the holidays, visit www.nthssa.ca/holiday-closures or call your health centre.
For Medical Travel Inquiries:
Please contact your local or regional medical travel office (https://www.hss.gov.nt.ca/en/services/medical-travel)
Urgent After Hours Medical Travel support available daily (0700 – 2300):
Yellowknife: (833) 669-4115
Inuvik: (867) 678-5626
Prince of Wales Northern Heritage Centre
The Prince of Wales Northern Heritage Centre is open Wednesday to Sunday 1:00 - 5:00 pm, and will be closed on December 25th, 26th, and January 1st, 2021.
The NWT Archives are available by appointment only.
Visit www.pwnhc.ca for more information.
Workers' Safety and Compensation Commission of the Northwest Territories and Nunavut
The NWT WSCC office is closed over the holidays from December 23, 2020 and will reopen on January 4, 2021.
To report a workplace incident please call 1-800-661-0792.