Holiday Hours

Holiday Emergency Numbers

Most GNWT offices will close during the holidays beginning on December 23, 2020 and will reopen for services on January 4, 2021.

In an emergency, call 9-1-1.

Call 9-1-1 when:

  • a crime is happening - you need the RCMP or police
  • you see a dangerous fire
  • you or someone else needs urgent medical help

COVID Secretariat

General information on COVID-19, staffed 7 days a week from 8 am to 8 pm, call 8-1-1 or call 1-833-378-8297 if outside the NWT, email

Education, Culture and Employment

Emergency Income Assistance and Senior Home Heating Subsidy


Services TNO 

Services TNO will be closed from Wednesday, Dec 23 and will reopen January 4, 2021.

Environment and Natural Resources

24-Hour Spill Report Line

(867) 920-8130

Report a Poacher Line

(866) 762-2437

Wildlife Emergencies

Inuvik Region: (867) 678-0289

Deh Cho Region: (867) 695-7433

North Slave Region: (867) 873-7181

Sahtu Region: (867) 587-2422

South Slave Region: (867) 872-0400

Department of Executive and Indigenous Affairs

Government Service Offi cers operati ng Single Window Service Centres will be closed from December 23 to January 3.

Department of Finance

Procurement Shared Services

All tender desk locations will be closed from December 23 to January 3. During this time, emails and phone calls will not be returned, including for matters related to active procurements.

Health and Social Services

Kids Help Phone: Text 686868 or call 1-800-668-6868

NWT Help Line: 1-800-661-0844

Health Canada First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310

Mental Wellness and Addictions Recovery Supports

Family Violence


Reporting Suspected Child Maltreatment and Neglect


Beaufort Delta Regional Office: (867) 678-0790

Dehcho Regional Office: (867) 695-6364

North Slave Regional Office: (867) 873-7650. After hours, call (867) 920-2359

Sahtu Regional Office: (867) 446-0576

South Slave Regional Office: (867) 874-5009

Driver and Vehicle Services

Customer support for online driver and motor vehicle services will not be available from December 23 to January 3. Hours for in-person services will vary depending on the community. Visit for more information.


Beaufort Delta: (867) 678-0856 or (867) 678-0056

Dehcho: (867) 695-1528 or (867) 695-1972

North Slave: (867) 444-0470 or (867) 446-0769

Sahtu: (867) 587-6730

South Slave: (867) 872-8056

Municipal and Community Affairs

Business and lottery licensing services will be unavailable between December 21 - January 1. During this time, emails and phone calls will not be returned. Should you require a business or lottery license during this period, please ensure that an application is made ahead of December 23.

Northwest Territories Housing Corporation

Beaufort Delta District Office: (867) 678-5728

Nahendeh District Office: (867) 685-6771

North Slave District Office: (867) 446-2213

Sahtu District Office: (867) 446-0642

South Slave District Office: (867) 876-0481

Northwest Territories Health and Social Services Authority

For clinic availability through the holidays, visit or call your health centre.

For Medical Travel Inquiries:

Please contact your local or regional medical travel office (

Urgent After Hours Medical Travel support available daily (0700 – 2300):

Yellowknife: (833) 669-4115

Inuvik: (867) 678-5626

Prince of Wales Northern Heritage Centre

The Prince of Wales Northern Heritage Centre is open Wednesday to Sunday 1:00 - 5:00 pm, and will be closed on December 25th, 26th, and January 1st, 2021.

The NWT Archives are available by appointment only.

Visit for more information.

Workers' Safety and Compensation Commission of the Northwest Territories and Nunavut

The NWT WSCC office is closed over the holidays from December 23, 2020 and will reopen on January 4, 2021.

To report a workplace incident please call 1-800-661-0792.